FAQ
Questions, answered
Pricing & booking
How much does it cost?
+
Every property is different, so I give free, no-pressure quotes. New customers get $50 off their first service, text or call and I’ll get you a number fast.
Do you charge for a quote?
+
No. Quotes are free and there is no pressure to book. I look at the property, tell you what I would do and what it costs, and you decide from there.
How do I book?
+
Easiest is the free-quote button (it goes straight to me), or text/call (206) 822-2320. I’ll confirm the details and a time that works, and apply your $50 off.
How do I pay?
+
I send an invoice once the job is finished and you have had a look at the work. Nothing is due up front.
What if I need to reschedule?
+
Just text or call me. Moving a job is no problem, I would rather reschedule than rush it.
What I clean
What services do you offer?
+
Roof cleaning, gutter cleaning, pressure washing for concrete, soft washing for siding and fences, exterior window washing, and deck and wood cleaning.
Do you clean gutters inside and out?
+
Yes. I clear the debris out of the inside, flush the downspouts, and wipe the mildew streaks off the outside so they actually look clean when I am done.
Can you clean a deck or fence?
+
Yes. Decks and fences get a soft wash and hand scrubbing instead of high pressure, so the wood does not get furred up or gouged.
Do you do driveways, patios and pavers?
+
Yes. Concrete and pavers get a surface cleaner for an even finish, and I can re-sand paver joints afterward if they need it.
Roofs & moss
Do you pressure wash roofs?
+
Never, high pressure tears up shingles. I use a careful brush and a moss-killing powder treatment instead. It clears the moss and black streaks and keeps working after I leave.
Do you clean metal roofs too?
+
Yes, but differently. Metal roofs get a soft wash rather than the brush and powder treatment I use on asphalt shingles.
Will the moss come back?
+
Eventually, yes. This is the Pacific Northwest. The powder treatment slows regrowth for a long time, and a maintenance clean later costs far less than letting it take hold again.
Timing & seasons
How often should I have my home cleaned?
+
Most homes here do well with a yearly exterior cleaning, our wet climate grows moss and algae fast. Roofs and gutters especially benefit from regular care.
When should I get my gutters cleaned?
+
After the leaves have finished dropping, usually around November. Cleaning once the trees are bare keeps them clear through the winter rain instead of filling back up a week later.
What happens if it rains on my appointment?
+
Most of this work is fine in the rain, so normal weather does not stop the job. If it is genuinely unsafe, especially anything on a roof, I will call you and we will move it.
The job itself
Do I need to be home?
+
Usually not. As long as I can reach the areas we talked about and an outdoor spigot, you are welcome to be out. I will text you when the job is done.
Do you need to use my water and power?
+
Water yes, an outside spigot is all I need. Power only once in a while, and I will ask first.
What about my plants and pets?
+
I wet plants down before and after so nothing sits on the leaves, and I will work around anything delicate if you point it out. Best to keep pets inside while I am running equipment.
How long does it take?
+
Most single services take a few hours. A full exterior with roof, gutters and concrete can run most of a day. I give you a time estimate with your quote.
About PPS
Is it just you?
+
Yes. PPS is owner-operated, when you book, you get me, Kole, doing the work myself. That’s how I keep the quality high and my name on every job.
What areas do you serve?
+
Snohomish and King County, Lake Stevens, Granite Falls, Bothell, Snohomish, Marysville and the surrounding area.
Where can I read your reviews?
+
On my Google Business profile. There are 43 five-star reviews there from customers around Snohomish and King County.
FAQ
Questions, answered
Pricing & booking
How much does it cost?
+
Every property is different, so I give free, no-pressure quotes. New customers get $50 off their first service, text or call and I’ll get you a number fast.
Do you charge for a quote?
+
No. Quotes are free and there is no pressure to book. I look at the property, tell you what I would do and what it costs, and you decide from there.
How do I book?
+
Easiest is the free-quote button (it goes straight to me), or text/call (206) 822-2320. I’ll confirm the details and a time that works, and apply your $50 off.
How do I pay?
+
I send an invoice once the job is finished and you have had a look at the work. Nothing is due up front.
What if I need to reschedule?
+
Just text or call me. Moving a job is no problem, I would rather reschedule than rush it.
What I clean
What services do you offer?
+
Roof cleaning, gutter cleaning, pressure washing for concrete, soft washing for siding and fences, exterior window washing, and deck and wood cleaning.
Do you clean gutters inside and out?
+
Yes. I clear the debris out of the inside, flush the downspouts, and wipe the mildew streaks off the outside so they actually look clean when I am done.
Can you clean a deck or fence?
+
Yes. Decks and fences get a soft wash and hand scrubbing instead of high pressure, so the wood does not get furred up or gouged.
Do you do driveways, patios and pavers?
+
Yes. Concrete and pavers get a surface cleaner for an even finish, and I can re-sand paver joints afterward if they need it.
Roofs & moss
Do you pressure wash roofs?
+
Never, high pressure tears up shingles. I use a careful brush and a moss-killing powder treatment instead. It clears the moss and black streaks and keeps working after I leave.
Do you clean metal roofs too?
+
Yes, but differently. Metal roofs get a soft wash rather than the brush and powder treatment I use on asphalt shingles.
Will the moss come back?
+
Eventually, yes. This is the Pacific Northwest. The powder treatment slows regrowth for a long time, and a maintenance clean later costs far less than letting it take hold again.
Timing & seasons
How often should I have my home cleaned?
+
Most homes here do well with a yearly exterior cleaning, our wet climate grows moss and algae fast. Roofs and gutters especially benefit from regular care.
When should I get my gutters cleaned?
+
After the leaves have finished dropping, usually around November. Cleaning once the trees are bare keeps them clear through the winter rain instead of filling back up a week later.
What happens if it rains on my appointment?
+
Most of this work is fine in the rain, so normal weather does not stop the job. If it is genuinely unsafe, especially anything on a roof, I will call you and we will move it.
The job itself
Do I need to be home?
+
Usually not. As long as I can reach the areas we talked about and an outdoor spigot, you are welcome to be out. I will text you when the job is done.
Do you need to use my water and power?
+
Water yes, an outside spigot is all I need. Power only once in a while, and I will ask first.
What about my plants and pets?
+
I wet plants down before and after so nothing sits on the leaves, and I will work around anything delicate if you point it out. Best to keep pets inside while I am running equipment.
How long does it take?
+
Most single services take a few hours. A full exterior with roof, gutters and concrete can run most of a day. I give you a time estimate with your quote.
About PPS
Is it just you?
+
Yes. PPS is owner-operated, when you book, you get me, Kole, doing the work myself. That’s how I keep the quality high and my name on every job.
What areas do you serve?
+
Snohomish and King County, Lake Stevens, Granite Falls, Bothell, Snohomish, Marysville and the surrounding area.
Where can I read your reviews?
+
On my Google Business profile. There are 43 five-star reviews there from customers around Snohomish and King County.